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From our humble beginnings as two local Phoenix kids borrowing the family truck, we’ve intentionally built a moving team that is obsessed with customer experience from beginning to end. Obsessed with the client experience, each member of our team is an experienced communicator, in addition to being an absolute pro at their job.

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September 14, 2017

Beware: Moving Scams Target Hurricane Victims

Last Updated On: 29th August 2025, 10:48 am

When disasters affect our fellow Americans, they seem to bring out the best in most of us and the worst in some of us. While many people are volunteering their time and donating money to help those who have suffered as a result of the recent storms, some are taking advantage of a vulnerable situation. For example, post-hurricane Harvey and Irma a slew of moving scams have surfaced targeting victims.

Moving scammers can operate anywhere. Beware of any moving service that gives you a low estimate over the phone or Internet without seeing your furniture or home first. This is a good hint that it could be a scam.

Here are the signs to look for to identify a moving scam:

  • The moving service says they take cash only or demands a hefty down payment before they have done any work.
  • The moving service insists that you sign paperwork that is missing parts, doesn't seem right, or is blank. Never sign anything until after the move.
  • You can't find a local business address for the moving company. Most legitimate moving services will have a local address somewhere on their website, advertisements or in the phone book.
  • They are not bonded, registered or insured. Or they claim that all of your belongings no matter the value are covered under their insurance.
  • Generic communication is also a sign. Take note in how they answer their phone: do they use a professional greeting? Is their email connected to their web address, or is it a generic email account anyone could make?
  • Their moving trucks are not branded or appear to be rented.

Due diligence is vital when hiring a moving company. Be sure to fully vet anyone before allowing them access to your property and don't sign anything if you are not sure they are a legitimate company.

 

Justin Hodge
Justin Hodge is Co-Founder and President of Muscular Moving Men & Storage. Since starting the company in 2008, he has built it into a nationally recognized moving brand. A Phoenix Business Journal 40 Under 40 recipient and Arizona State University graduate, Justin is a lifelong Arizona resident dedicated to setting new standards in the moving industry.
Read more by Justin Hodge

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